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SurfAnytime Support Forum > Notices > Planned Maintenance > Archived > Topic: RESOLVED : Broadband Issue
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Derek
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« Reply #3 on: May 09, 2008, 02:23:49 pm »
Power has been restored within Telehouse North. We are now assessing the impact on devices within this PoP however we are seeing subscribers come back online via this location. Understandably some session rebalancing will be required between centrals following this issue. Further updates will be provided when available.
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« Reply #2 on: May 09, 2008, 02:19:41 pm »
Customers have been re-connecting for the past 10 minutes.
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Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, beer in one hand, cigar in the other,  body thoroughly used up, totally worn out and screaming WOO WHAT A RIDE !
Derek
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« Reply #1 on: May 09, 2008, 01:55:46 pm »
The issues created are a result of a power issue within Telehouse North. All our racks as well as other ISP racks housed within the Star Suite within Telehouse North are currently offline. Star Suite are investigating the issue which is affecting in the region of 300 racks for a number of ISP's, we will keep you informed of their progress.
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Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, beer in one hand, cigar in the other,  body thoroughly used up, totally worn out and screaming WOO WHAT A RIDE !
Derek
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« on: May 09, 2008, 01:51:45 pm »
There is currently a network issue affecting a percentage of our broadband customers (ADSL Only).
This is currently being investigated - more info to follow.
« Last Edit: May 09, 2008, 02:24:11 pm by Derek » Logged
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Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, beer in one hand, cigar in the other,  body thoroughly used up, totally worn out and screaming WOO WHAT A RIDE !
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